Library Support


Make sure JavaScript is enabled. Our library requires JavaScript and jQuery to provide fast results to your searches. Check out this guide to make sure JavaScript is enabled in your browser: https://www.enable-javascript.com/
If you are accessing our site through a proxy or VPN, talk to your provider or web administrators to make sure they are not removing or editing JavaScript or jQuery being passed through to your browser.

Clear your cache. If you’re experiencing issues getting search results or accessing the page, try to clear your browser cache to make sure you’re not getting an older version of the page. https://www.pcmag.com/how-to/how-to-clear-your-cache-on-any-browser

Disable any browser extensions that might be interfering with our site. You can start by disabling browser extensions for our site to see if they are interfering with our library functionality. Our site has been tested with many popular extensions but we can’t provide support for all of them, especially if they modify the contents of the page or block JavaScript. https://www.howtogeek.com/240090/how-to-uninstall-extensions-in-chrome-firefox-and-other-browsers/

Still experiencing problems? Contact us and we’ll get back to you ASAP to help troubleshoot any issues.